Holiday Inn Club Vacations Smoky Mountain Resort Gatlinburg, Gatlinburg ~ Discover room options, reviews & pricing

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About the Hotel

404 Historic Nature Trail, Gatlinburg, Tennessee, United States of America, 37738

Holiday Inn Club Vacations Smoky Mountain Resort is a 3-star lodge-inspired retreat next to Great Smoky Mountains National Park featuring Splash Hollow water park, billiards room, arcade, fire pit, barbecue grills, and Mountaineer Center for activities and excursions.

Villa Accommodations Options

Holiday Inn's one to three-bedroom villas include fully equipped kitchens, living areas with sleeper sofas, and private porches or balconies. Signature Collection upgrades offer enhanced two to four-bedroom units with luxurious amenities and bunk beds in select rooms.

Pools and Water Features

The resort features indoor and outdoor pools with whirlpools, plus Splash Hollow interactive water feature with waterslides and splash pad for children.

Recreation and Activities

The Mountaineer Center hosts daily activities and books off-site excursions. Additional recreation includes a complimentary fitness center with cardio equipment, billiards room, and outdoor fire pit.

Prime Downtown Location

Holiday Inn Club Vacations Smoky Mountain Resort positions guests within walking distance to downtown Gatlinburg attractions, including Ripley's Aquarium and Gatlinburg SkyBridge. Ober's tramway, one of America's largest, provides mountain views 6 miles from Pigeon Forge entertainment district.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Villa

Max:

4 persons

700 sq. feet

Bed options:

1 King Size Bed

Shower

Fireplace

room details

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Deluxe Room

Max:

4 persons

690 sq. feet

Bed options:

1 King Size Bed

Shower

Fireplace

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Standard Room

Max:

4 persons

690 sq. feet

Bed options:

1 King Size Bed

Shower

Fireplace

room details

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Getting around

Check out the full range of transport modes

City Center

Gatlinburg3700 ft

Airports

McGhee Tyson (TYS) 49.0 mi

Asheville Regional (AVL) 85.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Elevator
ATM/Cash machine
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Pool tables
Table tennis

Guest Parking

Dryer
Cookware/ Kitchen utensils

Services

Tours/Ticket assistance
Stores/Commercial services

Dining

Picnic area/ Tables

Business

Business center
Fax/Photocopying

Children

Video games
Children's pool
Water slides
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
BBQ facilities
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

404 Historic Nature Trail, Gatlinburg, Tennessee, United States of America, 37738

Map view

404 Historic Nature Trail, Gatlinburg, Tennessee, United States of America, 37738

City landmarks

Aquarium

Ripley's Aquarium of the Smokies

4200 ft

611 Parkway

Souvenir shopping

4000 ft

Convention Center

Gatlinburg Convention Center

2200 ft

Ski Elevator

Gatlinburg SkyLift Park

2300 ft

919 Parkway

Amazing Mirror Maze

2100 ft

Amusement Park

Earthquake

3200 ft

Museums

Christ in the Smokies Museum and Gardens

2600 ft

716 Parkway # 37838

World of Illusions

2200 ft

576 Parkway

Anakeesta

4600 ft

424 River Rd

Mysterious Mansion

2700 ft

650 Parkway

Ole Smoky Barrelhouse

3000 ft

631 Parkway

Guinness World Records Adventure

3200 ft

576 Parkway At the intersection of the parkway 441 & 321

Historic Ogle Log Cabin

2800 ft

379 Parkway

Tsali Monument

4500 ft

Parks

Mynatt Park

3000 ft

Broadway Theatre

Sweet Fanny Adams Theatre

4800 ft

Winery

Sugarland Cellars

3600 ft

Ski Area

Ober Gatlinburg

4100 ft

Nearby

903 Parkway Ole Smoky Moonshine Holler

Ole Smoky Tennessee Moonshine

1900 ft

115 Historic Nature Trail

Gatlinburg Space Needle

2000 ft

Museums

Hollywood Star Cars Museum

2000 ft

908 Parkway

Ripley's Haunted Adventure

1900 ft

Church

St Mary's Catholic Church

600 ft

Airport Road/Cherokee Orchard Road Adjacent to Roaring Fork Motor Nature Trail

Noah Bud Ogle Cabin

100 ft

Church

Trinity Episcopal Church

600 ft

Gallery

Smoky Mountain Art Gallery

1300 ft

Museums

Gatlinburg Pinball Museum

1500 ft

800 Parkway

Ripley's Believe It or Not Gatlinburg

1900 ft

742 Parkway

Gatlinburg First United Methodist Church

1800 ft

904 Parkway

Ripley's Moving Theater

1900 ft

Restaurants

Bearland Grill & General Store

700 ft

305 Historic Nature Trl

Hot Diggitty Dawg

2700 ft

968 Parkway Suite 14

Old Dad's

3700 ft

1127 Parkway

Sidewalk Cafe at Ober Gatlinburg

3000 ft

1001 Parkway Suite 2

LeConte Deli Ober Gatlinburg

3000 ft

1001 Parkway Suite 2

Donut Friar

4300 ft

634 Parkway Ste 15 The Village

Cicis

4100 ft

849 River Road

Baskin-Robbins

1800 ft

815 Parkway Suite 2

Maypops

2200 ft

754 Parkway

Reviews and Ratings

Feedback from previous guests about their experience.

86%

were satisfied with the hotel and would gladly return

8.6/10

Great

Rooms

6.8

Location

8.6

Service

5.4

Dining

6.4

4.5/5 based on 1063 reviews

#19 of 72 hotels in Gatlinburg based on Tripadvisor

Sean

United States of America, April 2025

5.6/10

My stay at the Holiday Inn Club Vacations Smoky Mountain Resort was pleasant overall, with a great location and a clean room. though there were some issues with the timeshare presentation and a few maintenance problems. The staff was friendly and accommodating, making the experience more enjoyable. However, the layout of the resort was confusing at times, and some amenities were lacking.

Rooms

7.0

The 4BR villa I stayed in was spacious and well-appointed with a fully stocked kitchen and modern bathrooms, but I did encounter some maintenance issues like a loud washer/dryer combo.

Service

6.0

The staff were welcoming and eager to help, but I did experience persistent pressure from the timeshare sales team, which soured my experience a bit.

Location

8.0

The resort is conveniently located near the heart of Gatlinburg, within walking distance to many attractions, although the uphill walk can be tiring at times.

Dining

5.0

There was no on-site restaurant or complimentary breakfast, which I found a bit lacking for such a nice resort.

Facilities

6.0

The resort had multiple pools and a kids' area, but it lacked luxury amenities like a spa or room service. The layout made accessing different areas a bit tricky.

Mike

United States of America, December 2024

5.0/10

I had a mixed experience at the Holiday Inn Club Vacations Smoky Mountain Resort. The villas were spacious and the location was super convenient, but I faced some frustrating issues with customer service and the pressure of the timeshare presentation. Overall, while the stay had some highlights, the negatives really impacted my feel of the place.

Rooms

6.0

The room setup was nice with plenty of space for my family, but I experienced issues with hot water and some bathroom fixtures that weren't in great shape.

Service

5.0

I found the service to be lacking, especially when it came to customer support after declining the timeshare presentation and the general pressure during check-in.

Location

8.0

The resort's location was a big plus; it was close to all the attractions and a pancake house, making it easy to explore Gatlinburg.

Dining

7.0

Although there wasn't much breakfast provided, the option to prepare meals in the room was a nice touch, given the full kitchen available.

Facilities

5.0

The facilities were nice overall, but I was a bit disappointed with the lack of attentiveness from the staff after our initial experience.

Kevin

United States of America, December 2024

5.0/10

I had a mixed experience at the Holiday Inn Club Vacations Smoky Mountain Resort. My family loved the spacious two-bedroom villa we finally settled into, complete with a fully equipped kitchen and great amenities. However, the initial check-in process was frustrating due to an overbooking issue, leaving us with a less suitable one-bedroom accommodation for a night. Additionally, customer service could use some improvement as there was a lack of communication regarding the pool access. Overall, while I enjoyed the location and villa, the service issues left a sour note on our stay. 🏞️🌊

Rooms

7.0

The two-bedroom villa was amazing with ample space, a full kitchen, and great amenities like a washer/dryer. However, the one-bedroom we had to take initially was cramped for our group.

Service

5.0

Staff at check-in were not very pleasant, and communication about room issues was poor. The sales push during check-in was also quite pushy.

Location

9.0

The resort's location is excellent, within walking distance to many attractions and dining options. It's perfect for exploring Gatlinburg without needing to drive.

Dining

6.0

I appreciated having a full kitchen in the villa for meals, though I wished the resort offered breakfast options to enhance the dining experience.

Facilities

8.0

The indoor water park was a highlight, providing endless fun for the kids. However, I did not like having to walk outside to access it in colder weather.

Greg

United States of America, November 2024

7.2/10

My stay at the Holiday Inn Club Vacations Smoky Mountain Resort had its ups and downs. The location was perfect, just a short walk from downtown Gatlinburg, which I loved. While the accommodations were spacious and well-equipped, I did encounter a few cleanliness issues and some frustrating communication with the staff regarding my reservation. Overall, it was a mixed experience, but the potential for enjoyment was clear.

Rooms

8.0

I stayed in a two-bedroom villa that was spacious and had a kitchen, which was great for keeping snacks on hand. However, I found some dirty dishes upon arrival, which was disappointing. The balcony with a view was a nice touch, but the jacuzzi tub was not as clean as I would have hoped.

Service

6.0

While the staff were friendly and helpful, I had a frustrating experience during check-in, where I felt pressured to attend a timeshare presentation despite expressing my disinterest. Communication was lacking when it came to my bed preference, leading to some unnecessary stress.

Location

9.0

The resort is ideally located within walking distance to everything in Gatlinburg, which made it easy to explore the area. It was close enough to all the attractions but still provided a sense of seclusion.

Dining

7.0

There are no on-site dining options, but having a kitchen in the villa allowed me to prepare meals, which was a plus given the lack of breakfast provided. Being able to make my own coffee and snacks was a great convenience.

Facilities

7.0

The resort had nice amenities, including a game room and pools, which I enjoyed. However, the parking garage felt tight, and the elevators were busy during peak times, contributing to some delays in getting around.

George

United States of America, October 2024

6.2/10

My stay at the Holiday Inn Club Vacations Smoky Mountain Resort was mostly enjoyable, thanks to the spacious villa that accommodated my family comfortably. The location was perfect for exploring Gatlinburg, but the check-in process became frustrating when I was pressured to listen to a timeshare presentation—which we declined. Overall, I appreciated the amenities but was disappointed by some service hiccups during my stay.

Rooms

6.0

Our 4-bedroom villa was large, clean, and well-appointed with a fully stocked kitchen and modern appliances. However, there were issues with hot water availability, which was frustrating for our group.

Service

5.0

While I found some staff members friendly and eager to help, the check-in process was confusing and lengthy due to a push for a timeshare presentation. This detracted from the overall experience.

Location

9.0

The resort's location was excellent, close to downtown Gatlinburg and attractions, making it easy to walk to restaurants and activities, which I really appreciated.

Dining

7.0

While there was no on-site restaurant, the full kitchen in the villa allowed for easy meal prep, though having dining options at the resort would have been beneficial.

Facilities

7.0

The resort featured several pools and a splash area for kids, and while the facilities were good, the lack of luxury amenities such as a spa or room service was noticeable.